Confirm identity first
A serial number, secondary marking or documentation may identify the unit. Matching the model alone is insufficient where several identical devices exist.
Agree who can confirm identification and what happens when information is missing. Do not turn uncertainty into an apparently valid selection just to complete the screen.
Separate handover from label repair
If the unit is reliably identified and may be issued under company rules, retain the label problem in the record. Assign someone to restore normal identification.
A replacement label should lead to the existing history rather than create another unit. Otherwise, earlier users and condition information remain disconnected.
Investigate recurring damage
If many similar tools are affected, review placement and attachment. Friction, dirt or difficult access may explain the pattern.
For a supervisor, the aim is an exception process that avoids guessing without blocking every collection. Tools Management relies on equipment identification. Agreed recognition and relabelling steps preserve the record when an ordinary scan fails, while giving the team a clear route back to normal use.